100% Independent from Casino Operators

More than 550 Free Play Games

Unbiased Reviews of the UK‘s Top Slot Casinos

Grosvenor Casino

Grosvenor Casino offers a convenient single wallet system and includes special promotions for all.


RATED Excellent

Play Now

2 - 4 DAYS Payout Speed

95.8% WIN rate

100% up to £20

T&Cs Apply
18+ only, First deposit only, Min £20 deposit, 5x wagering. Full terms apply

+15 Safe & Secure Banking Options Including:

iPhone view iPhone Screenshot
iPad view Tablet iPad Screenshot
iPhone view Samsung Galaxy S8 Screenshot
iMac view iMac Screenshot

Firmly entrenched UK-based brand with over 40 years experience in the UK casino gambling industry

Uses updated state-of-the art software and games from multiple well-known providers

Also playable in flash version and on most mobile devices

More than 260 online slots and many variations of blackjack and roulette with favourable rules

All of the roulette games are European Roulette (with a single zero only), rather than the higher house edge American Roulette.

Play for free option

Wide choice of betting limits, making this casino a good fit for all levels of players

Live dealer games

Safe and secure banking

Very reasonable and affordable playthrough requirements on Welcome Bonus

Single wallet system for online, mobile, and land-based casino play

Comp points, VIP programme for top players, and special promotions for everyone

Very small Welcome Bonus

Welcome Bonus is non-withdrawable.

Only a handful of banking options

Website lacks recent independently obtained documentation of average game payouts.

English is the only supported language.

Mobile Casino not as user friendly as it could be due to very sketchy info on website

Customer Support is only offered from 8 a.m. to 11:59 p.m. (GMT), not 24/7.

Grosvenor Casinos Review

Introduction to Grosvenor Casino

You may have already heard of it because the Grosvenor name is extremely well-known in the UK. Grosvenor has been around for a long time, so the people running it are experts on what it takes to make gamblers happy.

Grosvenor Casinos Review

Grosvenor, which built up their stellar reputation initially with a huge land-based casino presence, has more than 40 years of experience in the casino gambling industry. In fact, long before, the capability of playing slots online for real money even existed, Grosvenor was operating brick and mortar casinos all over the UK.

Today, as part of the highly regarded Rank Group, Grosvenor operates no less than 56 land-based casinos. So as soon as online gambling started taking off, it was only natural for Grosvenor to expand its casino empire accordingly. The Grosvenor online casino was launched in 2007.

Grosvenor Online Casino welcomes all levels of players. If you're a small player, you'll find the casino’s Welcome Bonus and promotional offers highly accessible and not at all out of reach like they too often are at other online casinos. If you're a high roller, while we won’t deny that the Welcome Bonus might be a far cry of what you are hoping for, this is a casino that takes care of its high end players in many other ways. Your action will be properly recognised and rewarded through the Grosvenor VIP programme.

  • Self-proclaimed the biggest casino brand in UK
  • Website with a lot of instant play slots
  • Accepts safe and secure deposit options
  • Weekly promotions keep things very exciting

If you're one of the growing number of people who would find it most convenient to play slots and other games on your smartphone or tablet, you'll be very pleased that Grosvenor has a good mobile casino.

Grosvenor also recognises that online and mobile players and those who visit any of their many land-based casinos are not mutually exclusive groups. Accordingly, if you use our link to join the Grosvenor Online Casino, one of your benefits will be immediate access to Grosvenor’s many online and mobile games. But you can also take advantage of Grosvenor’s single wallet system for all of your play, whether it be online, on your mobile device, or at a Grosvenor brick and mortar casino.

It is no surprise that Grosvenor proudly proclaims itself to be "UK's Biggest Brand." Its undeniably successful effort to become both the online and offline casino of choice of an ever growing number of savvy slots players throughout the country speaks for itself.

General Information

  • Trading as: Grosvenor Casino
  • Headquarters: London, United Kingdom
  • Founded: 2007
  • Phone Support: 0-800-083-1990
  • Email-Support:
screenshot of the software section

Games & Software

Classic, categorized, optimized, elegant



Grosvenor Casino uses a combination of software providers to bring a unique select of casino games to its customers, all of which can be found online.

Grosvenor Casino Software

Frequent players are likely to discover many familiar favourites, along with plenty of other options to satisfy their curiosity when the mood to try something new and different takes over. There may be times when you are torn between games and making up your mind what to play won’t be easy, but that’s okay because it gives you yet another reason to want to come back soon for another visit.

Some of the big developers that get noticed quickly thanks to their hit slots games are Microgaming, NetEnt, IGT, NextGen Gaming, Williams Interactive, and Aristocrat. There are even some live dealer games hosted in actual Grosvenor locations.

The games are shown in a classic way on the instant play lobby, with large images and usually buttons for real play and demo play. New creations make the list grow on a regular basis so players always have something different to try out.

  • Since the platform changed and Playtech is no longer on the website, the downloadable option of the casino has been removed.
  • Instant play is now the only option to play the games on a desktop computer and this is definitely not a big drawback since it's very easy to get the action going.
  • Grosvenor Casino is a great choice for all of you who are on the go a lot and looking for a convenient, no hassle way to play your favourite games on your mobile device.

UK players will find more than 250 slots on the Grosvenor Casino instant lobby. These cover famous titles from the mentioned software developers and most have a demo play button. Other options are for table and card games, which include classics like roulette, baccarat, blackjack, poker, and live dealer games exclusive to the online casino.

It is nice to see a lot of hit slots in the same lobby, especially when they come from different software providers and Grosvenor really has a great collection.
screenshot of the bonus section

Bonuses & Rewards

Small welcome, generous promos, great rewards


RATED Excellent

Although the welcome bonus will not impress a lot of casino players, Grosvenor is very generous when it comes to the monthly promotions and the rewards earned when playing.

The Grosvenor Welcome Bonus is only of £20. That bonus is handed out when you make your first deposit. But first, in order to encourage more Grosvenor land-based casino players to try their online games, anyone with a Grosvenor land-based membership card who has not yet joined the online casino is invited to do so and receive £20 free!

No deposit is required. When you are ready to sign up, simply enter your membership details on the registration page. Then wager the bonus 1x on any game in the next 30 days, and the bonus and any winnings are yours!

While the bonuses are not huge, the wagering requirements are incredibly low and players can actually benefit from the free money they get from the online casino without stressing about anything.

  • Minimum deposit: £20. Of course, you are welcome to deposit more, but that will not increase the size of the bonus.
  • Playthrough requirement for withdrawal: 5x bonus
  • Maximum time to satisfy the wagering requirements: 30 days

Bonus Facts

  • Welcome Bonus: 100% up to £20
    T&Cs Apply
    18+ only, First deposit only, Min £20 deposit, 5x wagering. Full terms apply
  • No Deposit Bonus: £20 for players with a land-based Grosvenor Casinos membership card
  • Loyalty Rewards: Yes
  • VIP Levels: Yes
  • Reload Bonus: Monthly promotions
    T&Cs Apply
    18+ only, First deposit only, Min £20 deposit, 5x wagering. Full terms apply
Guaranteed Best Bonus

You Will Not Find a Better Bonus for This Casino

As one of the UK's top casino review websites we have considerable leverage when dealing with online casinos. This means we're able to negotiate some of the best bonuses available for UK players.

Play With Your Free £20 Bonus Only at Grosvenor Casino
T&Cs Apply
18+ only, First deposit only, Min £20 deposit, 5x wagering. Full terms apply

Mobile Compatibility

Dedicated, optimized, widely covered, thrilling



iPhone view iPhone Screenshot
iPad view Tablet iPad Screenshot
iPhone view Samsung Galaxy S8 Screenshot

The gaming experience that Grosvenor Casino has to offer is amazing on mobile devices thanks to the great compatibility of the website and the added native apps.

As with the Grosvenor instant play computer games, the casino has worked with multiple providers in the development of HTML 5 versions of many of the flash games so you can now play them on most mobile devices. The website does not state exactly how many of its games can be accessed in this manner, but you should be able to select from a wide choice of slot games.

Simply visit the site from the web browser of your device and you will be taken to the mobile casino immediately. There's no need to download anything. In addition, because the software has built in features to adjust to different types of devices, it doesn’t matter whether your device is an iPhone, iPad, or Android device, or another kind like a BlackBerry or Windows phone. There are additional customisable options (speed, sound, etc.) you can select to adjust a particular game to your individual tastes and preferences.

Alternatively, if you own an Apple iOS device (iPhone, iPad, or iPod Touch), you might be interested in using Grosvenor’s new, improved version of its app specifically for iOS devices.

  • The list of mobile optimized slots is almost as good as the one available on computers so players can still expect to get more than one hundred games when going to the site
  • Native app for iOS is great at making sure iPhone and iPad users get the perfect gaming experience
  • Loyalty points, bonuses, and promotions can still be earned when betting real money on a mobile device so there's nothing lost when changing the platform
Visit the casino from any modern mobile device and login to get a wide range of games with the same high level of security and services that the operator is known for.
Owen Gallagher , London
screenshot of the banking section


Easy, accessible, lengthy, secured


RATED Excellent

The cashier at Grosvenor online isn't too crowded with banking methods but it does feature the ones used most frequently by UK gamblers on the internet.

  • Amex Banking Option
  • Visa Banking Option
  • Maestro Banking Option
  • Mastercard Banking Option
  • Paypal Banking Option
  • Skrill Banking Option
  • Solo Banking Option
  • Cirrus Banking Option
  • Neteller Banking Option
  • Paysafecard Banking Option
  • Entropay Banking Option
  • Instadebit Banking Option
  • Click2pay Banking Option
  • Visa-electron Banking Option

A payment is needed to start playing for real money and Grosvenor provides various methods through which to fund the account. Visa, MasterCard, PayPal, NETELLER, and Skrill are all pretty popular in the UK so there shouldn’t be any problems with the transactions.

Withdrawals can be a bit longer than what some players are used to since the pending period can take a couple of days. Overall, most payments are done within 3-7 working days but the timeframe can be improved by becoming a frequent player. For the fastest cash out methods, PayPal and Skrill are recommended.

  • Secured deposits that are done instantly
  • Withdrawals without any hassle done within 7 days
  • Large limits for transactions

Banking Facts

  • Payout Speed: 3 - 7 Days
  • Withdrawal Limits: £10,000 Per week
  • Currencies Accepted: British pounds
screenshot of the support section

Customer Support

Useful, limited, easy to use, close by


RATED Excellent

While the service for customer support online at Grosvenor is good, the fact that it's not open at all times does cost it a few points in this section.

Customer Support is available via live chat, phone, or email to address any questions or concerns you may have as a player. However, it's important to note that English is the only language offered and the service can only be accessed between the hours of 8 a.m. and 11:59 p.m. (GMT). Since the casino itself is open 24/7, players should be able to obtain customer service anytime, day or night, when they need it.

There is also a mention that players running into problems should first call the local Grosvenor Casino to get assistance and this mostly just complicates things. A good way to get answers is to take a look at the FAQs that the operator has on the website, on the help section.

  • Toll free phone line for the UK
  • Live chat option with one of the support staffers
  • Limited working schedule for the helpdesk

Customers who want to leave a message outside of working hours are recommended to send an email with the details of the issue. The response is normally provided in less than 24 hours and it is always in a polite and helpful manner.

Support Options

  • Email: Max response 24 hours
  • Phone: 08:00am - 11:59pm
  • Live chat: 08:00am - 11:59pm
  • Skype: Not available


UK licensed, committed, fair, safe


RATED Excellent

There is ample proof that Grosvenor is committed to providing a safe and fair playing environment for its online customers.

The licence from the UK Gambling Commission is the second one for the Grosvenor online casino. Its original one is from the Alderney Gambling Commission. Both of these licencing organisations have very high standards as to what constitutes acceptable conduct for online casinos, so the dual licences give you an extra measure of confidence that the casino you are dealing with is trustworthy.

The fact that Grosvenor Casino only deals with highly reliable game manufacturers, coupled with the consistently high RTPs reported on the website for both slots and table games, are strong indications that this casino’s games are fair to the player.

  • Uses 3D secure method
  • https website makes sure visitors are protected
  • Has licenses in Alderney and in the UK

Another strong sign that Grosvenor is an online casino where you have nothing to worry about is its impressive record over the years as the operator of numerous brick and mortar casinos. Today, as part of the highly regarded Rank Group, 56 casinos in the UK carry the Grosvenor name, making it "the UK's biggest brand."

UK Gambling Commission Certified

  1. Verified crime free & safe for UK players
  2. UK licensed, operated and taxed
  3. Segmented player funds so winnings are ALWAYS available

Reasonable bonus terms and plenty of low stakes games, as well as high stakes games, make the site a good one for small bettors and high rollers alike. Regardless of level of play, anyone betting real money can rest assured that his or her account is fully protected at all times. Advanced encryption technology ensures the complete privacy and security of every player’s transactions.

Security & Regulation

  • Licenses:
    UK Gambling Commission
    Alderney Gambling Control Commission
  • Random Number Generator: Yes
  • Secure Socket Layer (SSL):
    Yes 128bit
  • Privacy Policy Certification: No
screenshot of the overall section

Summary & Conclusion

Very popular, highly respected, rich in slots


RATED Excellent

Grosvenor Casino is unlike any other online gaming website and this gives it a nice advantage given the many options UK players have nowadays.

The first thing to take away from the Grosvenor Casino review is that the operator is well known in the United Kingdom and many recommend it. The license from the Gambling Commission and the tens of land-based locations available in the country make the Grosvenor name one that a lot of players already know and trust.

Grosvenor Casino Conclusion

Once on the site, users will be happy to find a rich collection of slots, table games, and video poker, along with sections for poker and even sports betting. The online casino has hundreds of slots designed by big names, such as NetEnt, Microgaming, IGT, and NextGen Gaming. Also, the live casino is not to be ignored since it shows authentic Grosvenor casino equipment and professional croupiers.

It may not be perfect given the small welcome bonus and the fact that customer support is not available at night, but it tries to make up for it with monthly promotions, loyalty rewards, and a decent help section. Also, it's good to keep in mind that the £20 welcome bonus is very useful thanks to its low playthrough requirement.

Why This Casino is Worth Your Time:

  • A long list of online slots
  • Software from IGT, NextGen, Microgaming, NetEnt, and more
  • Unique live casino
  • Loyalty rewards to match each player
  • Perfect for mobile betting on iOS & Android
Guaranteed Best Bonus

Looking for the Best Casino Room Bonus?

Grosvenor’s Welcome Bonus is highly accessible to small players and it is not at all out of reach like they are at most online casinos. Grosvenor also takes care of its high end players in so many other ways.

Play Slots With Your Free Bonus 100% up to £20
T&Cs Apply
18+ only, First deposit only, Min £20 deposit, 5x wagering. Full terms apply

Similar Casinos Worth Your Time

  • Betway Casino screenshot
    Betway Casino
    100% up to £1000
    T&Cs Apply
    New customers only. Opt-in required. 100% Match Bonus up to £250 on 1st deposit of £20+. Additional bonuses of up to £250 on 2nd deposit of £20+ and up to £500 on 3rd deposit of £20+. 50x bonus wagering applies as do weighting requirements. Credit Card, Debit Card & PayPal deposits only. Irregular gameplay may invalidate your bonus. Full terms apply



    Read Review
  • 32Red Casino screenshot
    32Red Casino
    100% up to £160
    T&Cs Apply
    18+ only, New accounts only. Min £10 deposit, debit/credit card and PayPal only. 50x wagering, game contributions vary, max. stake applies. Full terms apply



    Read Review
  • Intercasino Casino screenshot
    Intercasino Casino
    100% up to £ 900 + 100 Bonus Spins
    T&Cs Apply
    18+ only, Min £20 deposit. 40x wagering on bonus. Bonus expires within 7 days. Winnings from Bonus Spins will be credited as bonus with 40x wagering requirements. Full terms apply



    Read Review
  • Paddy Power Casino screenshot
    Paddy Power Casino
    Deposit £10 get £50
    T&Cs Apply
    18+ only, UK& IRL only. Deposits made with e-wallets are not valid for this promo. Bonus wagering x35 on eligible games. Winnings from bonus capped at £500. Spins available after the bonus is redeemed/lost. Full terms apply


    Rated Excellent

    Read Review
  • Sky Vegas Casino screenshot
    Sky Vegas Casino
    100% up to £500
    T&Cs Apply
    18+ only, opt in required. Available 1x per customer. Min Buy in £10. Bonus value 100% of Buy in. Max Bonus £300. 40x wagering. Bonus expires 7 days from issue. Game weighting, player, currency, country, game restrictions & full terms apply.


    Rated Excellent

    Read Review
  • Betfair Casino screenshot
    Betfair Casino
    100% up to £100
    T&Cs Apply
    Deposits made with e-wallets (Neteller, Moneybookers etc.) are not valid. Wagering requirements (x45) apply. Some games contribute less to the wagering requirement, some games contribute nothing. Please see the terms and conditions for further details


    Rated Excellent

    Read Review
  • Bgo Casino screenshot
    Bgo Casino
    100 Free Spins
    T&Cs Apply
    18+ only, New customers only. Available to UK customers only. 100 Free Spins on first deposit, available on selected games only. 3-day expiry on Free Spins. £ 10 min. deposit + 2.5% free (min 0.50p). Cash balance withdrawable anytime + £ 2.50 fee. Full T&Cs apply.


    Rated Great

    Read Review
  • Gala Casino screenshot
    Gala Casino
    100 Free Spins
    T&Cs Apply
    18+ New player opt-in only. Deposit & eligibility restrictions apply. Min £20 deposit & stake for 100 Free Spins bonus. Spins Value: £0.25/spin. Spins available on selected slots. Spins valid for 14 days (spins removed). T&Cs Apply.


    Rated Excellent

    Read Review
  • Hippodrome Casino screenshot
    Hippodrome Casino
    100% up to £1000
    T&Cs Apply
    18+ only, New customers only. Opt-in required. 100% Match Bonus up to £250 on 1st deposit of £20+. Additional bonuses of up to £250 on 2nd deposit of £20+ and up to £500 on 3rd deposit of £20+. 50x bonus wagering applies. Full terms apply.


    Rated Excellent

    Read Review
  • Ladbrokes Casino screenshot
    Ladbrokes Casino
    100% up to £50
    T&Cs Apply
    18+. New players only. Min bet £10 on qualifying games. 40x wager reqs (bonus only) on selected games. Bonus valid for 30 days. Certain deposit types excluded. Bets covering >70% of Roulette table excluded. T&Cs Apply


    Rated Excellent

    Read Review
  • Leo Vegas Casino screenshot
    Leo Vegas Casino
    100% up to £300
    T&Cs Apply
    18+ New players. No deposit spins: Registration required. Welcome offer:100% up to £300 + 30 spins Starburst or BerryBurst Max. £5 min. wager to activate deposit spins- all spins expire 3 days from claiming. 35X wagering before bonus or winnings can be withdrawn. £5 max. stake using bonus. Skrill, Neteller deposits excluded from offer. Eligibility restrictions apply. Click for full terms. Please play responsibly -


    Rated Excellent

    Read Review
  • Lucky 247 Casino screenshot
    Lucky 247 Casino
    100% up to £500
    T&Cs Apply
    18+ only, opt in required. Available 1x per customer. Min Buy in £10. Bonus value 100% of Buy in. Max Bonus £300. 40x wagering. Bonus expires 7 days from issue. Game weighting, player, currency, country, game restrictions & full terms apply.


    Rated Excellent

    Read Review
  • Spin Casino screenshot
    Spin Casino
    100% up to £1000
    T&Cs Apply
    18+ only, new customers only. Opt-in required. 100% Match bonus up to £250 on 1st deposit of £20+. Additional bonuses of up to £250 on 2nd deposit of £20+ and up to £500 on 3rd deposit of £20+. 50x bonus wagering applies as do weighting requirements. Credit card, debit card & Palpal deposits only. Irregular gameplay may invalidate your bonus. Full terms apply


    Rated Excellent

    Read Review
  • William Hill Casino screenshot
    William Hill Casino
    100% up to £300
    T&Cs Apply
    18+ only, opt in required. Available 1x per customer. Min Buy in £10. Bonus value 100% of Buy in. Max Bonus £300. 40x wagering. Bonus expires 7 days from issue. Game weighting, player, currency, country, game restrictions & full terms apply.


    Rated Excellent

    Read Review